Refund Policy

Refund Policy

At King Perfume, we value your satisfaction and aim to provide the best shopping experience. Below is our refund policy to guide you through the process of returns and exchanges:

Return Policy

We offer a 30-day return policy. This means you have 30 days from the date of receiving your item to request a return.

To be eligible for a return:

  • The item must be in its original condition, unworn or unused, with all tags attached, and in its original packaging.

  • You must provide the receipt or proof of purchase.

To initiate a return, contact us at support@king-perfume.com. Returns should be sent to the following address:

[INSERT RETURN ADDRESS]

Once your return request is approved, we will provide a return shipping label and detailed instructions for sending back the item. Please note that items sent without prior authorization will not be accepted.

For any questions about returns, feel free to contact us at support@king-perfume.com.

Damages and Issues

Please inspect your order upon receipt and notify us immediately if you receive a defective, damaged, or incorrect item. Contact us at support@king-perfume.com, and we will address the issue promptly.

Exceptions and Non-Returnable Items

Certain items are not eligible for returns, including:

  • Perishable goods (e.g., food, flowers, plants).
  • Custom or personalized products.
  • Personal care items (e.g., beauty products).
  • Hazardous materials, flammable liquids, or gases.

Additionally, we do not accept returns for:

  • Sale items.
  • Gift cards.

For specific inquiries regarding your item, contact us at support@king-perfume.com.

Exchanges

If you wish to exchange an item, the fastest method is to return the original item. Once your return is accepted, you can place a new order for the desired item.

Refunds

After receiving and inspecting your returned item, we will notify you of the refund approval status. Approved refunds will be processed to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process and post the refund. If more than 15 business days have passed since your refund was approved, contact us at support@king-perfume.com.

We’re committed to ensuring your satisfaction and look forward to assisting you with any concerns regarding your purchase. Thank you for choosing King Perfume.